AFRINIC Contact update statistics
Purpose
This page provides statistics on up to date contact details of our members.
The AFRINIC Customer Service Team started this project in July 2017.
This project aims to verify the accuracy of a total of 1421 contact details (total AFRINIC members at December 2016).
Meaning of "up to date"
For each "organisation" object, all the contact-related information should be correct.
For each "person" object referred to by any organisation, all the contact-related information should be correct.
For the 2017 contact update project, any record that has been verified during the 2017 calendar year will be counted as up to date. This implies that any new records created during 2017 are automatically up to date.
"Verified" means that the relevant person or organisation has explicitly indicated that the information is correct.
Statistics for:
2017
1. Monthly progress
| July | August | September | October | November | December | |
| Total Members (2016) | 1421 | 1421 | 1421 | 1421 | 1421 | 1421 |
| Members not "Verified" | 1053 | 903 | 750 | 614 | 419 | 341 |
| Members "up to date" | 368 | 518 | 671 | 807 | 1002 | 1080 |
| % up-to-date (end of 2016) | 26% | 36.5% | 47% | 57% | 71% | 76% |
| 2017 New-Members | 86 | 103 | 115 | 123 | 132 | 144 |
| % up-to-date (including 2017 new-members) | 29% | 41% | 55% | 60% | 73% | 78% |
2. Phone calls/Emails Statistics
| Date | Total Members | Members "up to date" | Members not "verified" |
|
July |
1421 |
368 Contacted by email: 368 Phone call made: 56 |
1053 Not yet contacted: 770 Contacted by email: 283 Contacted by phone: 90 Contact update in progress: 19 |
|
August |
1421 |
518 Contacted by email: 514 Phone call made: 125 |
903 Not yet contacted: 588 Contacted by email: 308 Contacted by phone: 166 Contact update in progress: 83 |
|
September |
1421 |
671 Contacted by email:668 Phone calls made:160 |
750 Not yet contacted:406 Contacted by email:344 Contacted by phone:269 Contact update in progress:78 |
|
October |
1421 |
807 Contacted by email:804 Phone calls made:297 |
614 Not yet contacted:194 Contacted by email:420 Contacted by phone:352 Contact update in progress:70 |
|
November |
1421 |
1002 Contacted by email:1421 Phone calls made:333 |
419 Not yet contacted:0 Contacted by email:419 Contacted by phone:290 Contact update in progress:81 |
|
December |
1421 |
1080 Contacted by email:1421 Phone calls made:0 |
341 Not yet contacted:0 Contacted by email:341 Contacted by phone:237 Contact update in progress:33 |
3. Statistics per region
| Members | July | August | September | October | November | December | ||
| Region | Total | Up to date (%) | Up to date (%) | Up to date(%) | Up to date(%) | Up to date(%) | Up to date(%) | |
| Central | 88 | 16 (18%) | 23 (26%) | 31(35%) | 39(44%) | 56(64%) | 62(70%) | |
| Eastern | 228 | 45 (20%) | 74 (32%) | 98(43%) | 119(52%) | 152(67%) | 166(73%) | |
| Indian Ocean | 63 | 28 (44%) | 30 (48%) | 38(60%) | 41(65%) | 53(84%) | 57(90%) | |
| Northern | 156 | 44 (28%) | 56 (36%) | 75(48%) | 92(59%) | 113(72%) | 122(78%) | |
| Southern | 540 | 164 (30%) | 218 (40%) | 276(51%) | 332(61%) | 391(72%) | 417(77%) | |
| Western | 346 | 71 (20.5%) | 117 (34%) | 153(44%) | 184(53%) | 237(68%) | 257(74%) | |
| Total | 1421 | 368 (26%) | 518 (36.5%) | 671(47%) | 807(57%) | 1002(71%) | 1080(76%) | |